DHgate is an online wholesale e-commerce website that connects international buyers with Chinese wholesale sellers who offer quality products at affordable prices. The website hosts over 30 million products across various categories, including apparels and accessories, computer and networking, toys and hobbies, sports and outdoor, health and beauty, shoes and accessories, home and gardening, lighting, toys and gifts, babies, bags and jewelry, home décor, footwear, office and school supplies, and many more.
DHgate offers various deals and discounts on its products through promo codes, offers, and coupons. Customers can save more on their shopping by using exclusive coupons and offers available for DHgate at Best Buy Deals. The website regularly updates its page with exciting deals and offers, allowing customers to save huge every time they purchase.
DHgate offers a mobile application that customers can download from Google Play Store and App Store to enjoy their shopping experience. The website also has a delivery, refund, and return policy in place. The processing time for the seller to prepare the item(s) for shipment takes some time, which varies depending on the product category and volume of the order. The delivery time varies with the shipping of the products, and the transit time depends on the customer's location and where the package is coming from. Once the order is shipped, customers receive a tracking number, and it is recommended to track the product regularly. Some order deliveries can take from 7-10 days to reach the destination. When customers return a product, the system auto-generates the refund within 1-2 business days, and the refund is returned in the original payment mode.
DHgate offers various payment modes, including Master Card, Visa Card, American Express, Diners Club International, Discover, Union Pay, Maestro, IDEAL, Sofort Bank Transfer, GeoTrust, OXXO, RBS, Trustly, and Giropay. The website takes various safety measures to ensure customer satisfaction. The seller identity and business history are verified automatically and manually, and seller behavior is monitored 24/7. Sellers compensate buyers in the event that they don't honor business policies, and sellers who cheat their customers are blacklisted immediately and closed indefinitely. The quality control system prevents fraud, illegal, and counterfeit products from being allowed on the platform, and all products are inspected by quality control professionals before they are shipped. Customer information is guarded from hackers.