Onsitego is a customer-oriented platform that offers post-purchase services for electronic gadgets and appliances. These services range from extended warranty to installation services, AMC, preventive maintenance, and on-demand repairs. Onsitego offers plans for all electronic gadgets, from small devices like mobile phones to big home appliances like refrigerators, televisions, air conditioners, and washing machines. The platform offers a "No questions asked" policy, and all plans run parallel with the manufacturer's warranty.
Customers can purchase plans from Onsitego in three simple steps: select the category, select the price range, and buy a plan. To purchase a plan, customers can visit the Onsitego website, select the device they want to protect, view available plans, select a plan duration, and buy the plan. After a successful purchase, customers will receive a URL from Onsitego in their registered email within an hour.
Once a protection plan is purchased for a device, the next step is to register the device with Onsitego. The registration should be done within 30 days from the date of purchase of the plan. Customers can click the URL sent to their registered email, enter the device details like serial number, upload a copy of the invoice, and submit. After successful registration, customers will receive a confirmation mail and a 'Certificate of Protection' that contains all the particulars of the device besides Onsitego plan details.
Customers can save more at Onsitego by applying coupon codes during festive offers. They can avail up to 30% discounts on Onsitego deals. Onsitego is the number one device-protection scheme in India with more than 5 million customers. The platform offers hassle-free customer service, and devices are picked, repaired, and dropped at the customer's doorstep. Onsitego's unique protection plans guarantee the best protection for all big and small electronic gadgets. The damage protection plans cover all physical and liquid damage for home appliances, mobile phones, tablets, and laptops. Issues like a power surge that damage electronic devices that are uncovered by the manufacturer's warranty are also safe in Onsitego. The extended warranty offered by Onsitego protects electronic devices even after the expiry of the manufacturer's warranty.